This statement of work template provides everything you need to define a professional services engagement with precision. All nine critical SOW sections are pre-formatted with guidance notes and example language. The template includes an explicit "out of scope" section and a change management clause — the two elements most commonly missing from handwritten SOWs and the most frequent sources of engagement disputes.
What's Included
Project Overview
High-level description of the engagement and business objectives
Scope of Work
Detailed list of included tasks, activities, and deliverables
Out of Scope
Explicit statement of related work NOT included in this SOW
Deliverables
Each deliverable with format, quality standard, and due date
Acceptance Criteria
Conditions under which each deliverable is considered complete
Roles and Responsibilities
RACI matrix for all activities and deliverables
Timeline and Milestones
Project phases, key milestones, and dependencies
Change Management
Formal process for requesting and approving scope changes
Commercial Terms
Fees, payment schedule, expense policy, and invoicing details
When to Use This Template
- Consulting firms scoping client engagements
- Software development agencies defining project scope
- Marketing agencies outlining campaign deliverables
- IT vendors formalizing implementation projects
- Staffing companies defining contract worker deliverables
Ready to get started? Download the free Statement of Work Template from Microsoft.
Get Free Template from MicrosoftOpens on Microsoft Create — free with any Microsoft account
Let AI fill in the template for you.
FreedomAI integrates directly into Microsoft 365 to generate complete first drafts from your project data and context — so you stop staring at blank templates.
Get Early Access